Head of Product (Growth & Experience)

Are you ready to own the end-to-end player experience and drive growth in conversion, engagement, and retention?

We are looking for a Head of Product (Growth & Experience). You will own the end-to-end player experience across app and web, driving improvements in conversion, engagement, and retention. Ensure the product (iOS, Android, web) becomes a competitive advantage by translating growth insights into product improvements that increase LTV and marketing efficiency.

All you need is:

• Experience in product management, growth product, or UX-driven roles;
• Strong understanding of conversion funnels and user behaviour;
• Data-driven, comfortable with analytics and A/B testing;
• Experience with mobile apps and web platforms;
• Ability to translate business goals into product features;
• Experience in betting, gaming, fintech, or high-conversion consumer apps is a plus.

Your daily adventures will look like:

1. Product Ownership:

• Own app (iOS & Android) and website experience;
• Define and manage the product roadmap aligned with business and growth priorities;
• Prioritise features based on impact on conversion, retention, and engagement;
• Ensure product features comply with regulatory requirements and responsible gaming standards.

2. Funnel & Conversion Optimisation:

• Improve key conversion steps: registration, KYC, first deposit;
• Identify friction points and lead initiatives to improve user journey performance;
• Work closely with Marketing to translate data into product improvements.

3. Retention & Engagement:

• Define and improve retention mechanics (gamification, user journeys, in-app engagement);
• Collaborate with Promo and CRM teams on feature-driven retention strategies;
• Increase user frequency and long-term value (LTV).

4. Product Strategy & Roadmap:

• Define product priorities based on user data, competitive benchmarking, and market trends;
• Ensure the product remains competitive vs leading operators in Portugal.

5. Cross-Functional Collaboration:

• Work closely with Growth, Brand, Tech, and Country Manager;
• Translate business needs into clear product requirements.

6. Delivery & Execution:

• Own product backlog and prioritisation;
• Work with tech teams and project managers to ensure timely delivery;
• Ensure features are delivered with clear success metrics.

Key KPIs:

• Conversion rates (registration → deposit);
• App performance (install → activation → deposit);
• Retention and churn;
• User engagement (frequency, session depth);
• Contribution to LTV improvement.

What This Role Is Not:

• Not a project manager;
• Not a technical lead;
• Not purely UX or design.

Why you will love working here:

• Competitive salary;
• Dynamic, friendly and innovative work environment;
• Career growth and professional development opportunities;
• Hybrid work model with flexibility.

And this is how our interview process goes:

• A 30-minute interview with a member of our HR team to get to know you and your experience;
• A final 2-hour interview to gauge your fit with our culture and working style.

Sounds interesting? Do not hesitate to apply or contact us if you have any questions!